Job Summary: This position is responsible for providing accurate schedules based on call volume patterns and trends, attrition rates and contact center productivities. The analyst should be able to make decisions on behalf of the Operations to
The Clinical Consultant provides clinical and operational support as a U.S. Healthcare Subject Matter Expert, providing various clinical support services and operational guidance for business processes, to include Case Management, Utilization Management, Clinical Coverage Preservice, Claims
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee
GENERAL RESPONSIBILITIES The HRBP & Administration Manager serves as the lead HR and Administrative governance partner for PJC factory operations, ensuring alignment of workforce strategies, labor compliance, operational discipline, and administrative support functions with manufacturing and
JOB SUMMARY: Scheduling specialist is a critical role holding responsibilities to support and manage the scheduling activities for the contact center staff. Scheduling specialist must ensure the agent schedules are prepared in accordance with the local
Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the
We’re Hiring: Employee Engagement Lead Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving
Role Overview The Employee Relations Manager is responsible for leading and strengthening employee relations strategies, governance, compliance, and workplace practices that promote a fair, compliant, collaborative, and high-performing work environment. The role partners closely with business
Job description Education: Bachelors degree Experience: 8+ years customer service experience, 5 year operations director experience. Should have experienced in handling or managing US Healthcare account Mandatory Skills: • Exceptional interpersonal, customer service, problem-solving, verbal and
The Assistant Vice President, Operational Learning & Performance (OLP) leads a team of ~80 employees across Canada and Asia. They are accountable for enabling Canadian Operations teams to consistently deliver Sun Life’s customer experience, business, and
Job Summary: The Employee and Labor Relations Manager is responsible for managing employee relations strategies and labor compliance within a captive service center environment. This role partners closely with operations, HR, and global stakeholders to ensure
Advance Your Career Working for Top-Tier US Companies as a Senior Accountant! Are you a seasoned accountant eager to make a substantial impact by working directly for finance and accounting management at leading public and private
Role Profile: Bachelor’s degree in any course, or at least completed 2 years of college. More than 3 years working experience as an Assistant Manager or Senior Team Leader Experience in handling and managing a group
Role Purpose The Business Management (BM) role provides centralized financial, operational, risk, and governance oversight for Accounting & Fund Services. The role focuses on producing executive-level reporting and dashboards, tracking, and managing financial targets and timely
Job Summary The Business Analytics Manager – Recruitment is responsible for leading data-driven strategies that optimize the end-to-end recruitment process. This role partners closely with Talent Acquisition, Operations, and Leadership teams to translate recruitment data into
Job Summary: The Senior Human Resource Associate is responsible for overseeing and delivering a broad range of HR functions with increased ownership, strategic input, and cross-functional collaboration. Building on foundational HR operations, this role drives employee
Summary of the role As a Scheduler Analyst you use your expertise to create and manage schedules for frontline team members for an assigned account. You ensure optimal level of resource allocation to meet service level
POSITION SUMMARY We are seeking a hands-on and organized HR Generalist to support our growing retail business. This role delivers end-to-end HR services across multiple store locations, including talent acquisition, onboarding, employee relations, and policy compliance.
The ideal candidate will support the full scope of Human Resources responsibilities and partner with the organization on strategic initiatives. They will maintain and enhance the organizations human resources by planning, implementing, and evaluating human resources