Essential Responsibilities and Duties Provides First and second-line investigation and diagnosis Resolves and closes incidents/service requests as per Service desk procedures & allocated timelines Escalates unresolved incidents/service requests within agreed timescales Logs relevant incident/service request details
Title: IT Support / EUC Specialist Location: Philippines - Mandalyuyong City Duration: 12 Months - extendable Shift: 9 hours SOW: Must have at least 3 to 4 years of experience in managing IT Service Management operations primarily
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description As the Record to Report Global Process Owner Manager, you will take on a critical leadership role in optimizing end-to-end process design across the R2R workstream. This opportunity enables
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
Job title: IT Support Analyst Department/Location: TechOps / Manila (fully on-site) Reporting to: Head of Technical Operations Working arrangement: Full-time employee (FTE) Working hours: 9am to 6pm PHT (day shift) Salary Range: PHP 50,000 – PHP 60,000
Exceptional oral and written communication skills in English, demonstrating creativity and adaptability. Proficient typist with a minimum typing speed of 45 words per minute. Strong multitasking and prioritization abilities for efficient subscriber support. Demonstrates flexibility and confidently
HIRING: COMMUNITY SUPPORT Requirements - At least one year of experience in sales and/or marketing - Proven ability to manage multiple tasks and priorities efficiently - Experience using Canva or similar graphic design tools is an advantage
Position Summary: The IT Support Engineer is the first point of contact for IT support within the organisation, providing technical assistance and troubleshooting for employees. This role goes beyond issue resolution, encompassing application and hardware support, user account management,
EUC Support Engineer (Break/Fix – Laptops, Desktops, Printers) We are looking for an experienced EUC (End User Computing) Support Engineer responsible for handling break/fix incidents related to end-user devices including laptops, desktops, printers, and peripheral hardware. The role involves providing
As a Junior L1 Network Support & Monitoring professional, you will help maintain around‑the‑clock network availability by monitoring alerts, performing basic troubleshooting, and escalating issues when needed. This entry‑level role offers an opportunity to build your networking
Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our Remote System Administrator. Were looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, youll be
Job Summary: An experienced technician who independently delivers advanced desktop support, troubleshooting complex issues, and ensuring consistent, high-quality service with minimal supervision. Responsibilities: Provide technical support to end-users. Independently resolve complex desktop issues. Perform hardware/software installations and upgrades. Conduct regular
A rare hybrid role for someone who is equally sharp in executive support and financial administration — this is not an entry-level position, and it is not for generalists. The Role This is a dedicated, full-time remote
PURPOSE: Lead IT Support Team (Singapore) to ensure the effective and efficient delivery of information technology across and ensure that service levels are achieved. Responsible for ensuring the team are meeting and exceeding customer expectations regarding performance,
YOUR ROLE The role is responsible for managing the IT Infrastructure team and providing guidance aligned with corporate IT policies, objectives, and overall business goals. It ensures that departmental KPIs are consistently met in accordance with
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing technical
Profile Summary: Technical liaison between Operations and IT teams for contact center issues on the call center floor and supporting virtual/hybrid resources. Duties and Responsibilities: Provide support to Customer Service Associates and Contact Center teams experiencing technical
Job Summary: We are seeking an IT Support Specialist to provide onsite end-user, office infrastructure, asset management, and project-based support. The role involves troubleshooting, device lifecycle management, office IT infrastructure support, inventory management, and coordination with remote technical teams
As a Process Documentation & Training Support Specialist , you will support the implementation of a new core banking system by producing accurate and operationally usable Job Cards and Desktop Procedures. You will translate business processes and system behaviours