Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the preparation
Department: Information Technology Reports To: IT Manager Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines Position Summary: The Associate IT Manager supports the reliability, security, performance, and scalability of Pinnacle Intelligences local IT infrastructure and serves
Role Description and Responsibilities The organization is looking for a competent Helpdesk Technician to provide fast and useful technical assistance to a diverse client portfolio, answering queries on basic technical issues and offering advice to solve
SUMMARY We are seeking aPresales Solutions Engineer – Voice & Telephony to join our US-basedManaged Services Provider (MSP) client. This is a primarily customer-facingpre-sales role responsible for partnering with sales teams, solutionspecialists, and customers to understand business
About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for
FILINVEST COMPANY: QUEST PLUS CONFERENCE CENTER CLARK Position Summary: In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, under the supervision of the IT Manager, the IT Team
Overview The Recruitment Specialist is responsible for managing end-to-end hiring processes to meet company and client staffing requirements. This role focuses on delivering timely and cost effective hiring results while maintaining quality standards through structured recruitment
Position Purpose: The Dialer Tactician ensures optimal performance of dialer platforms that support the First Party, Third Party, Financial Services, and Uninsured Motorist departments within the RM and Subrogation divisions. This role designs, tests and implements
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
Company Description Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and
About GrayMatter Networks GrayMatter Networks is a leading innovator in hospitality communication systems, specializing in advanced VoIP and hotel technology solutions. Our flagship platform, BrainBox, delivers powerful, reliable, and flexible communication systems designed specifically for the
The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock
Job Title:SaaS Functional Consultant Job DescriptionJob Description Functional Consultant – Support / Managed Services Job Title Functional Consultant Reports To Support Team Lead Position Summary The Functional Consultant is responsible for providing functional application support, configuration,
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships,
About the Role The Manila Operations Centre supports the Groups Australian and New Zealand business across frontline customer service, after sales service, dispatch, accounts payable and receivable, and marketing services. As the Group grows across three