Job Purpose/Overview: The Senior Five9 Telephony Administrator serves as the primary regional technical resource responsible for administering, configuring, supporting, and enhancing the Five9 cloud contact center platform across the JAPAC region. This role partners closely with U.S.-based
Customer Success and Retentions Specialist Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not every day that you consider starting a new career. We’re Acquire BPO,
The Support Enablement & Delivery Systems and Tools Lead is responsible for overseeing, optimizing, and aligning the systems, tools, and processes that power MRI Software’s global Support organization. This role serves as a strategic and operational
Location: Remote – Philippines or Indonesia Work Hours: United States Eastern Time (9:00 AM – 6:00 PM EST) Compensation: $1,500 - $2,200 USD per month + Vacation (Philippines); $1,000 - $1,600 + Vacation + Benefits (Indonesia).
The Real-Time Analyst (RTA) serves as the operational command center for the Customer Experience team, responsible for real-time performance monitoring, workforce optimization, and service level management across both internal and vendor-supported operations. This role extends beyond
About Nooks.ai: Nooks is an applied AI lab building the Agent Workspace for GTM. We design AI agents that operate across the full sales action set, from account strategy to prospect research and outreach. Building 0→1
Overview We are looking for IT CLIENT TECHNICAL IMPLEMENTATION SPECIALIST Work Location: Makati - Onsite Work Schedule: 9pm - 6am PHT (8am -5pm CST) Join Carenet as an IT Client Technical Implementation Specialist, where you’ll play
About GrayMatter Networks GrayMatter Networks is a leading innovator in hospitality communication systems, specializing in advanced VoIP and hotel technology solutions. Our flagship platform, BrainBox, delivers powerful, reliable, and flexible communication systems designed specifically for the
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
We Are Hiring - Lead Generation, Data Research & Growth Specialist | 100% Remote We are looking for a highly motivated and tech-savvy Lead Generation, Data Research & Growth Specialist to support our business development and
Overview We are looking for an outcome-driven Product Manager to own and evolve the Contact Center experience for agents and members. This role focuses on simplifying agent workflows, integrating tools, and automating manual processes to reduce
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies
Overview We are looking for IT CLIENT TECHNICAL IMPLEMENTATION SUPERVISOR Work Location: Makati - Onsite Work Schedule: 9pm - 6am PHT (8am -5pm CST) Join Carenet as an IT Client Technical Implementation Supervisor, where you’ll play
About the position This is a full-time position under AvePoint as your employer. The role will be client‑facing, working directly with one of AvePoint’s clients. We are seeking a Modern Work Engineer to join our clients
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
The Role Our Health and Benefits business helps large and mid-size clients control health and welfare plan costs, improve health outcomes, and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design,
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top,
Job Purpose/Overview: The Call Center Supervisor is a critical member of the Business Unit with accountability for all aspects of contact center operations, including direct management, coaching, quality oversight, compliance monitoring, and development of team members.
Job Purpose/Overview: A frontline specialist responsible for delivering virtual or telephonic support to customers, patients, healthcare professionals, and other stakeholders in a robust clinical dialogue. The Medical Information Specialist III serves as a subject matter expert
Job Purpose/Overview: A frontline specialist responsible for delivering virtual or telephonic support to clients, customers, patients, and/or healthcare professionals in a robust clinical dialogue. The specialist serves as a primary resource to provide drug and medical