Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency,
Job Details Role: Tier 3 Escalations Engineer Location: Remote Type of Engagement: Long term Contract (Full- time) Schedule: US Timezone - EST Who are we? IBEX Staffing Solutions is a forward-thinking recruitment firm specializing in remote and IT
Key Responsibilities Team Leadership & Performance Management Lead, coach, and develop a team of Tier 2 Technical Support Engineers Conduct regular: Performance reviews Coaching sessions Skill development plans Drive accountability for: SLA adherence Resolution quality Customer experience
We’re Heidi. Were building the future of healthcare by giving every clinician the earths finest AI Care Partner. In just 18 months, our AI products (Scribe, Comms, Evidence, Remote) have absorbed the administrative chaos of 73
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25
Responsibilities & Tasks Software Development & Engineering Application Development: Write and debug C++ and C# application code for edge device systems Bug Resolution: Identify, reproduce, and fix software bugs across C++, C#, bash, Python, SQL, and
As a Level 1 (L1) Support Engineer – Network Monitoring , you will be the front‑line guardian of critical network infrastructure, ensuring availability, performance, and timely resolution of incidents. You’ll monitor systems, manage tickets, and coordinate across
Job Description : 1. Responsible for maintenance and technical support of Huawei Wireless/Optics Network products, BSC, RNC RTN, OSN. This includes network stability assurance, preventive maintenance, troubleshooting, software updates, and on-site support when required. 2. Provide
Job Title : L2 Network Support Engineer Experience: 4+ Years Network experience Role Type: Global Network Operations Support Shift: 24x7 rotational shifts (as per global support coverage) Job Summary The L2 Network Support Engineer will support global Network
YOUR ROLE CEVA’s first point of contact for IT related service requests, incidents, follow up and escalations in Mandarin. Associate Support Engineer will provide customer service, IT support (basic troubleshooting) and account management (creation, modification and termination) to
Network Support Engineer We are looking for a customer-facing L1 Network Support Engineer to act as the first point of contact for client users and customers for network-related incidents and service requests. Although the role is positioned as
Position Summary The Applied AI Engineer designs and builds intelligent services and agentic workflows that sit on top of the cloud, data, and application stack. This role creates production-ready solutions for ranking, summarization, retrieval, classification, recommendation, and
As an L3 Workflow Engineer , you will maintain and enhance real‑time recommendation and offer workflows, ensuring seamless data flow and high availability across the ARROW platform. You will provide specialised support for streaming and messaging technologies
We are seeking a Network Security Engineer to serve as a Subject Matter Expert (SME) for Zscaler and Secure Access Service Edge (SASE) solutions. This is a specialized role focused on the intersection of traditional networking, advanced
APPLICATION SUPPORT Location: BGC Work Set Up: Onsite Work Schedule: Night Shift Key Responsibilities Provide L1 application support for web-based platforms and business applications. Receive, acknowledge, analyze, and resolve support tickets within agreed SLA timelines. Perform
About the Role We are seeking a Senior DevOps Engineer to architect and manage our multiplayer backend infrastructure, Azure cloud ecosystem, and VR build pipelines. You will take ownership of Microsoft Azure provisioning, PlayFab live-ops configuration, Photon
Job title : NOC Engineer Type of employment: Full-time Shift Schedule: 8 AM - 5 PM MST (Time can be identified once hired) Were looking for an NOC Engineer to provide Tier 2 NOC support by resolving escalations from
Provide technical support to Genesys Cloud customers through phone, email, chat, and secure screen-sharing sessions. Investigate, troubleshoot, and resolve incidents involving Genesys Cloud CX, including voice, telephony, networking, user interface, integrations, APIs, reporting, and
About the Project We are seeking a Tier 2 Technical Support Engineer who possesses strong technical expertise, outstanding problem-solving abilities, and a customer-focused attitude to join our team. In this position, you will assist enterprise clients using
The L3 Middleware Engineer (Solutions Engineering) is a senior technical role responsible for designing, engineering, and optimizing middleware platforms that support enterprise applications. This role focuses on solutions engineering, advanced troubleshooting (L3), and driving modernization initiatives across