Job Purpose The Quality Analyst supports quality auditing, analysis, reporting and the development of plans that lead to positive outcomes. The Quality Analyst will work on risk identification, diagnosing issues, identifying process improvement solutions and process improvement implementation methods utilizing sound principles. Continuous
Title:MCPP Philippines: Engineer Process Control Analyst Belong, Connect, Grow, with KBR! Program Summary The Marine Corps Prepositioning (MCPP) Program is based on Blount Island in Jacksonville, Florida. We provide maintenance and logistics services to the U.S. Marine Corps
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description Join Us as a Senior Programmer Analyst - Make an Impact at the Forefront of Innovation The Senior Programmer Analyst performs advanced bioinformatics programming activities for the statistical and computational considerations
What Performance Monitoring contributes to Cardinal Health Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. 1. Interaction Analytics & Business Insights Serve as the subject matter expert for interaction analytics solutions, including Speech
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description Position Summary As the Record to Report (RtR) Global Process Owner Analyst – Intercompany, you will play a key role in supporting the digital transformation and optimization of Thermo Fisher Scientific’s
Senior Business Analyst – Business Solution (Robotics & Process Automation) Your potential has a place here with TTECs award-winning employment experience. As a Senior Business Analyst – Business Solution (Robotics & Process Automation) working remotely in the Philippines or India,
Job description: We’re Hiring: Quality Analyst (Healthcare Service Desk) Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first.
Job Summary The Quality and Compliance Analyst is responsible for monitoring and evaluating customer interactions to ensure compliance with company policies, client requirements, and regulatory standards. This role identifies performance gaps, provides actionable feedback, and partners with operations
Position Overview We are seeking a highly analytical and detail-oriented Process Excellence Analyst / Process Improvement Analyst to drive operational efficiency, optimize workflows, and support continuous improvement initiatives across the organization. This role will be instrumental in identifying process gaps, implementing
The Customer Experience Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and
Job Summary The role is responsible for monitoring transactions as per process guidelines and driving continuous improvement and process-related initiatives. Essential Functions Monitor transactions as per targets and guidelines. Provide coaching and feedback to consultants following audits. Prepare
The QC Analyst is responsible for Providing quality checking to all the telephony logging analysts and data input/KYC analysts to ascertain whether the process and policy has correctly been applied throughout the process. Undertake quality control of telephony logging analysts and data input/KYC analysts throughout
Quality Analyst is responsible to perform activities outlined in the Service Quality Plan and identify auditor / program level improvement opportunities. QA Analyst is required to work closely with the production resources to ensure adherence to the client and process specific
About the Company Shearwater Health is a leading healthcare solutions provider, serving clients across the globe. We are dedicated to delivering high-quality, cost-effective medical coding and revenue cycle management services. Our mission is to empower healthcare organisations
Job Description Perform end to end Quality Assurance (QA) evaluations of collections agents and ensure adherence to process/SOPs Conducts QA calibration sessions with Team Members and Outsourced Collection Agencies. Ensures that QA SOP/process is always up to date Prepare
We’re hiring: Quality Analyst (Minimum 2–3 years experience – BPO) Location: Pasig City | Onsite | Night Shift Compensation ₱30,000 basic salary ₱6,000 allowance Qualifications (Strict) Minimum 2–3 years experience as Quality Analyst in BPO Preferably 3–4 years tenure in
Key Responsibilities Collect, organize, and analyze large datasets to identify trends, patterns, and actionable insights Develop and maintain interactive dashboards and visual reports using tools such as Power BI, Looker Studio, or Tableau Write, optimize, and
COMPANY PROFILE: One of the fast-growing international companies in the industrial manufacturing sector that provides innovative solutions across various industries, particularly in cooling systems and compressors. Position: Mandarin AP Quality Assurance Analyst Company Industry: Global Manufacturing Company Work
COMPANY PROFILE: One of the fast-growing international companies in the industrial manufacturing sector that provides innovative solutions across various industries, particularly in cooling systems and compressors. Position: Mandarin AP Process Analyst Company Industry: Global Manufacturing Company Work Location:
Company Profile: One of the worlds largest multinational organizations providing business support, operational improvement, and professional advisory services to companies across different industries. Position: Mandarin Financial Process Controls Analyst Industry: Accounting Firm Location: BGC, Taguig City Schedule: Monday