Job Description: Provide technical support and troubleshooting for platform and application issues, ensuring timely resolution. Assist the customer providing guidance on best practices for utilizing platforms and applications effectively. Coordination of ticket resolution with internal, external and
The Director provides effective management, direction and leadership to ADP Philippines service operations team. Assumes accountability and responsibility to meet or exceed the performance goal especially in the areas of quality, associate retention, productivity and business unit
1. Client Support & Troubleshooting Serve as the first point of contact for clients using ADP Workforce Now payroll and HR solutions. Address and resolve payroll processing, tax, compliance, and system-related issues. Guide clients in using Workforce
Oversees the day-to-day activities of associates and achievement of established associate and client service level metrics. Establishes and communicates goals and provides regular feedback to associates, including developmental opportunities. Continuously reviews team performance; identifies and appropriately addresses
ADP is hiring a Technical Product Consultant I. This position is responsible for mastering products/applications and owning the technical relationship with our customers and the internal teams. The Technical Product Consultant is not only the technical
As a NAS HCM Service Consultant specializing in WFN payroll, you will be responsible for providing comprehensive support and consultation to clients utilizing our Human Capital Management software solutions. You will play a crucial role in ensuring accurate
As a NAS HCM Service Consultant specializing in Vantage payroll, you will be responsible for providing comprehensive support and consultation to clients utilizing our Human Capital Management software solutions. You will play a crucial role in ensuring accurate
Design engaging graphics, animations, videos, and OFTs Support video programming and production needs Creative Collaboration Contribute fresh ideas and creative suggestions for partner campaigns, newsletters, ads, and ad hoc requests Provide support for ongoing document updates and rebranding
What success looks like in this role: •Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.•Requests handled include support of hardware, software, client and COTS applications as well as
Circle Lead Customer Loyalty III Lead Centralized People Services Operations and Drive Meaningful Change At ING, we believe people perform at their best when they can focus on what matters most. Behind every great employee experience is
The Tier 2 Application Support provides advanced technical assistance for our studio partners, focusing on troubleshooting and resolving complex hardware, software, and network issues. In this role, you will identify, diagnose, and resolve technical problems reported by
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Commonwealth Avenue, Quezon City (One Felicity Center). In this role, youll be using your customer interaction skills to deliver excellent customer service. Qualifications Customer Service Qualifications:
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in Sta. Rosa, Laguna. In this role, youll be using your customer interaction skills to deliver excellent customer service.Qualifications At least 12 months BPO experience handling
Afni Philippines is looking for Customer Service Representatives (CSR) to support our company in SM City Fairview Tower 4. In this role, youll be using your customer interaction skills to deliver excellent customer service.Qualifications At least 12 months BPO
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement,
Role Purpose Delivers and executes strategies and initiatives that promote brand preference, drive revenue performance, build customer loyalty, enhance the colleague experience, and drive operational effectiveness. Enables agility within a contact center environment where the team
SUMMARY Join a growing managed IT services provider that’s at the forefront of AI innovation, helping businesses transform through cutting-edge technology solutions. You’ll be part of a dynamic team building AI solutions that directly impact client success,
Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud