Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24
Job Purpose This annex lists specific duties, skills, and expectations that expand the core job description. It clarifies daily responsibilities across lines, supports onboarding and cross-training, and helps supervisors assign work and assess competence. It also reduces
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot
The GR Operations Supervisor manages the goods receiving process, ensuring that deliveries are accurate, properly documented, and compliant with company standards. They coordinate with suppliers, logistics teams, and store operations to maintain inventory accuracy and prevent losses. Key Responsibilities
We are looking for an experienced Client Reporting Process Lead to manage reporting operations, team delivery, and client reporting workflows within a global investment operations environment. This role is ideal for professionals with strong exposure to investment reporting,
Job Summary The Operations Supervisor leads a team of CE Specialists providing chat, email, and ticket based support across product, technical, and advertiser domains. The role ensures SLA adherence, case quality, and effective handling of escalations while coaching agents
Roles & Responsibilities Serve as the team’s process and product expert being the point of contact of individual contributors via live chat, email, and ticketing systems ensuring quick response and resolution times. Call center-based customer support
Job Description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
Join us and enjoy benefits designed to help you thrive: Flexible hybrid work setup (1-2 days/month onsite reporting) IT Equipment provided HMO coverage starting from Day 1 for you and FOUR FREE dependents Attractive retirement package
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot
The ideal candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. We’re excited you’ve considered to Be More with iQor. From Customer Interactions
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot
Position: Operations Manager MHR: Looking for seasoned Operations Manager! Start date: As soon as possible Account: Technical/IT/Ecommerce Account Essential Functions/Core Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot
Key Responsibilities Department Strategy & KPI Ownership: Set the department direction and performance system that turns influencer/talent operations into measurable revenue outcomes. Build KPI discipline across sourcing, activation, conversion, and retention, and ensure the team consistently delivers
The ideal candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. We’re excited you’ve considered to Be More with iQor. From Customer Interactions
PCCW Global is a leading telecommunications provider, offering the latest voice and data solutions to multi-national enterprises and communication service providers. Our truly global coverage combined with local, on the ground knowledge has helped us build
Role : Training and Quality Supervisor Location: Bridgetowne Site 1-2 years of Trainer and Quality Manager experience in a BPO environment, specifically managing AdTech, Digital Marketing, or Technical Support accounts College Graduate. Can join first week of June
The Fruit & Vegetable Supervisor oversees daily operations of the fresh produce section, including receiving, merchandising, staff supervision, and compliance with food safety standards. They ensure fruits and vegetables are fresh, properly displayed, and available to customers, while