Qualifications Minimum 2 years of experience in managing teams for contact center services 2-4 years of overall Experience. College Graduate / College Undergraduate (at least 2nd year completed units) Experience and knowledge in people management PC
Key Responsibilities: -Communicate with customers in Spanish and English via phone, email, or chat -Provide timely and accurate responses to inquiries, concerns, or service issues -Collaborate with internal teams to resolve customer challenges efficiently -Maintain a
Qualifications • Highschool diploma or equivalent with at least 6 months of BPO experience (International Account) • College Graduate with or without work experience. • Average to Good communication skills. • Amenable to work onsite. •