The WFM Real-Time Management (RTM) Specialist is responsible for monitoring and managing intraday operational performance to ensure optimal service levels and resource utilization. This role requires expertise in Verint Workforce Management tools, strong analytical skills, and a solid
Job Title: Senior Operations Manager – Telco Sales Account Department: Operations Reports To: Director of Operations / Vice President of Operations Location: Alabang, Muntinlupa City Work Set Up: Onsite 100% Position Summa ryThe Senior Operations Manager