About the Role As a Workforce Analyst under the Contact Center Channel, you will be responsible for analyzing and forecasting the needs of the workforce to ensure efficient staffing levels, scheduling and resource allocation. The main duties include
At Coca-Cola Europacific Aboitiz Philippines , we are driven by our purpose to Refresh the Philippines and Make a Difference – continuously leading the beverage industry with our Great People, Great Beverages, Great Execution, and Great
Workforce Management Advisory Administrator Location : Mandaluyong Shift : Mon-Fri, 7AM – 4PM Arrangement : Hybrid, Full-time Unlock your potential! At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers,
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent
Job Description: Develop and maintain accurate workforce forecasts based on call volume projections, historical data, and business requirements Create and manage agent schedules that balance service level targets with operational efficiency and employee satisfaction Monitor and analyze
The Deployment Manager (Workforce Management) serves as the primary liaison for assigned territories, ensuring effective demand planning, resource allocation, and workforce optimization. This role drives visibility of delivery capabilities across stakeholders and oversees the strategic deployment of technical resources
We are seeking a detail-oriented and analytical Workforce Management (WFM) Executive to support operational efficiency through effective scheduling, forecasting, and real-time monitoring. The ideal candidate will play a key role in ensuring optimal staffing levels and meeting
Company Description We are SGS – the worlds leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,500 employees operate a network of 2,500 offices and
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions
Company Description Work with Us. Change the World. At AECOM, were delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and
Are you a go-getter who has a passion in building next gen data solutions for business problems? Are you a big fan of simplification and automation? Manulife is seeking an awesome Data Engineer , to join
HR Supervisor for Talent Optimization, Culture and Engagement Location: Makati City Job Level: Supervisory Business Unit: Hedcor Inc Power your future with AboitizPower. As TOCE Supervisor, you will drive culture-building, performance management, talent development, and change management
The Senior Real Time Analyst is responsible for leading real-time workforce management activities, ensuring operational targets are achieved through proactive staffing management, advanced performance analysis, and strategic intraday decision-making. This role serves as a key partner to
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate
The Real Time Analyst (RTA) is responsible for monitoring real-time operational performance and ensuring service levels, productivity, and staffing requirements are met across the contact center or business operations environment. The role focuses on intraday workforce management,
Company Description Ocean Moon Carbon Technology Inc. is a Philippine-based manufacturer and exporter of premium-quality activated carbon and allied products, strategically located at Km. 80, Kiblagon, Sulop, Davao del Sur. Officially established on January 1, 2024,
About Infinit-O: As a top Business Process Optimization solutions provider we partner with the worlds fastest-growing companies in Financial Services, Healthcare, and Technology, offering data-driven solutions and providing strategic advantage. Our company specializes in business process optimization for
Role Overview The Senior Manager – Outbound Collections is responsible for leading end-to-end outbound collections operations, driving recovery performance, optimizing contact strategies, and ensuring compliance with regulatory and client standards. The role requires strategic leadership across
About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and
About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductors and industrial customers. Our precision power and control technologies, along with our applications know-how, inspire close partnerships and