OVERALL QUALIFICATIONS: Amenable to work 5x a week onsite in Manila Willing to accept Project-Based Type of Employment JUNIOR JAVA DEVELOPER QUALIFICATIONS: Has at least 1 year of experience as a Junior Developer Understands the technical specifications
Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Telephony Developer Role Overview: Responsible for developing and supporting telephony solutions for contact center operations, ensuring smooth call flows and an optimal customer experience. Key Responsibilities: Develop and maintain call flow scripts (IVR / voice solutions)
Develop call flow scripts and assess • At least 3 years experience on coding and development on Voice Solutions • Has experience managing and developing Aspect, Twilio, Genesys or any other contact center platform • Design
Role Summary We are looking for a Telephony Developer to design, develop, and maintain contact center telephony systems, including IVR and call flow solutions. This role focuses on improving customer experience, supporting system enhancements, and ensuring