Job Title:Senior Quality Evaluator Job DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in
Quality Assurance Analyst, Senior (Manual Testing) Department: Development Employment Type: Full Time Location: Manila Description As a Senior QA Engineer, you will be responsible for defining test strategies, creating comprehensive test cases, and designing/implementing automated tests to
At Symbos, we partner with growth-focused businesses to build and scale high-performing teams. We combine Australian-led delivery with global capability to support our clients across operations, technology and customer experience. Our approach is people-first, grounded in
Job description About Neolytix: Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
Welo Data is an award-winning localization and data transformation company. We run one of the world’s largest Ads Rating Programs and we want you to join! As an Ads Quality Rater , you will review and grade
About this role: Wells Fargo is seeking to hire an Operations Processor to be part of Global Payments & Liquidity Group supporting Implementation, Maintenance, & Quality Assurance function. The role is responsible for activities that support the
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of
Job Purpose This annex lists specific duties, skills, and expectations that expand the core job description. It clarifies daily responsibilities across lines, supports onboarding and cross-training, and helps supervisors assign work and assess competence. It also
About the Role The Knowledge Engineering Lead is responsible for the architecture and quality of the knowledge base that powers AI-driven customer support. This is not a content production role it is a structural and strategic role focused on
About the Role Knowledge Engineers convert subject matter expertise into structured, AI-optimized knowledge that powers agent and self-service support. They work closely with SMEs, support operations, and the AI team to transform raw knowledge into decision trees, structured articles,
About the Role Knowledge Operations Specialists are the operational backbone of the knowledge management function. They manage the content lifecycle, coordinate with SMEs and product teams to keep knowledge up to date, run QA processes to maintain content quality, and
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve
Quality Assurance Analyst, Associate (Automation & Performance Test) Department: Development Employment Type: Full Time Location: Manila Description The Quality Assurance Analyst Associate is responsible for executing manual, automated, and performance testing activities throughout the software development lifecycle to
Quality Assurance Analyst, Associate (Automation & Manual) Department: Development Employment Type: Full Time Location: Manila Description The Quality Assurance Analyst Associate is responsible for supporting software quality assurance activities through a hybrid approach of manual and automated testing. The
About the Audit Group: Join Manulifes Audit and Advisory Services team, where we partner with management to enhance risk control and organizational resilience. We deliver insightful reports to senior management and the Board, reinforcing our commitment
Location Manila, Philippines Reports To PS Manager, APJ Focus Area Archer GRC Product Suite Travel Occasional (passport required) ABOUT ARCHER PROFESSIONAL SERVICES Archer Professional Services partners with organisations across all industries to help them achieve a
Company Description OceanaGold is a growing mid-tier gold and copper producer listed on the Toronto Stock Exchange (TSX). With four operating mines—Haile in the USA, Didipio in the Philippines, and Macraes and Waihi in New Zealand—we