Job Duties & Responsibilities • Answer incoming calls from potential customers in a fast-paced environment and outbound as well • Build rapport, assess customer needs, and recommend appropriate products and services • Clearly explain features, pricing,
Its fun to work in a company where people truly BELIEVE in what theyre doing! Job Description: Turn Workforce Data into Intelligent, AI‑Driven Action At Ingram Micro, we’re the business behind the world’s brands—connecting technology innovators
We’re looking for a Contact Centre Platforms Manager to lead the strategy, performance and continuous improvement of our contact centre technology landscape. This is a key role responsible for ensuring our contact centre platforms are stable,
Position Summary: Manage and maintain all servers and network devices including troubleshooting hardware and software. Works with all aspects of desktop computers including initial installation and roll-out, repairs, upgrades, and day-to-day user support. Responsibilities: Maintains all
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
Job Title: Workforce Analyst Department: Support – Workforce Management Reports To: Operations Manager / Workforce Manager Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines About Pinnacle Intelligence: Pinnacle Intelligence is at the forefront of transforming the
Axos Business Center, Corp About This JobWe are looking for a collaborative, business focused Omnichannel Business Analyst to support and enhance our customer engagement platforms, including Five9, Salesforce Service Cloud, Salesforce Sales Cloud, and related omnichannel applications.
Summary We are looking for a collaborative, business‑focused Omnichannel Business Analyst to support and enhance our customer engagement platforms, including Five9 , Salesforce Service Cloud , Salesforce Sales Cloud , and related omnichannel applications. This role is
Job Summary: The Dialer Management Analyst, specializing in Workforce Management (WFM) and Real-Time Adherence (RTA), plays a critical role in optimizing outbound calling campaigns and ensuring efficient resource utilization within our contact center. This individual will
Department: Support – Workforce Management Reports To: Operations Manager / Workforce Manager Location: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines About Pinnacle Intelligence: Pinnacle Intelligence is at the forefront of transforming the automotive retail industry. We
This is a remote position. Job Overview Level Up talent solutions is looking for an experienced Contact Center Telephony & Virtual Agent Engineer to manage, optimize, and modernize our Zoom Contact Center environment. This role will
Role Overview A growing technology services organization is looking for an experienced Project Manager to lead end-to-end delivery of Unified Communications (UC) and Telephony infrastructure projects. This role sits at the intersection of project management and
KEY RESPONSIBILITIES Campaign Management Portal Operations: Own the Campaign Management Portal that feeds campaign lists and configurations into the CCaaS platform (NICE CXone Personal Connection) Create, configure, and manage outbound dialing campaigns using the portals filtering