The Role The L2 Service Desk Engineer is accountable for resolving complex incidents that exceed L1 scope and for restoring service where deeper technical analysis is required. The role exists to diagnose root causes, apply advanced troubleshooting,
Company Profile: A Japanese technology solutions company specializing in IT infrastructure and security, providing end-to-end infrastructure and hosting services that help businesses operate securely, efficiently, and reliably. Position: Junior Technical Engineer Industry: IT/BPO Location: Pasig City,