Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Location: Remote (Offshore) Department: Information Technology Working Hours: Requires alignment with U.S. Central Time business hours Reports To: Senior Service Desk Analyst / Service Desk Lead Role Summary The Service Desk Analyst serves as the first point of
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Job Summary The Workforce Management Analyst is responsible for optimizing workforce performance across an omnichannel IT Service Desk by providing real-time operational monitoring, workforce scheduling, and performance reporting. The role ensures the right resources are available at
CONCENTRIX BRIDGETOWNE PASIG IS HIRING! Fraud Customer Service Representatives | Pioneer Account Location: Concentrix Bridgetowne, Pasig City Work Setup: Onsite Account Type: International Fraud Account Salary Package: Up to ₱37,000 Hiring Type: Pioneer Account | Limited
As a Quality Team Lead, you generate daily reports (CSAT, losses, QA), analyze trends, and collaborate with STMs on insights and quality clean-ups. You lead process improvements and schedule quality talks and huddles to address agent
Purpose of the Role The Senior Quality Assurance Engineer is responsible for ensuring the quality, reliability, and integrity of the coalition loyalty platform across all customer-facing channels and backend systems. This role plays a critical part
Join the Concentrix Bridgetowne Team – Start Your BPO Career Today! We accept Fresh Grads, No BPO Experience & Career Shifters (Mcdo, Jollibee, ACE, SM Sales, Hotel ANY) Are you ready to build a rewarding career