Operations & Delivery Manage 24×7 voice operations supporting US clients, ensuring uninterrupted service delivery. Own SLAs/KPIs including AHT, TSF, CSAT, FCR, Quality, Productivity, and Compliance. Drive real-time performance management in collaboration with WFM to manage volumes,
This full-time position is accountable for staffing and maintaining the staffing level and performance of the Call Center/Back-Office in a manner that ensures service delivery goals are met. Must be able to effectively interact with all
ABOUT US As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach and mentor trainers to help develop the required skill
POSITION SUMMARY: We are seeking a dynamic and experienced Quality Engineering (QE) Lead with a strong background in Playwright, AI-powered testing tools, and engineering principles to drive our testing strategies and ensure the delivery of high-quality
JOB RESPONSIBILITIES: The Tasks/Responsibilities of the position are as follows: Assist the Chief Architect / Department Head to provide a professional Project and Design Management service internally and externally; Liaise, as instructed by the Dept Head,
Assistant Manager / Manager – Corporate Communications Position Summary The Assistant Manager / Manager – Corporate Communications plays a key role in strengthening the reputation, credibility, and thought leadership of SM Investments Corporation and its portfolio companies. The role serves as a
Work Setup: Onsite (MOA Pasay / Cebu) Qualifications: At least 2 years in college (No back subjects) Minimum 2 years in Instructional Design or Content Development with a portfolio. Must Have: Experience using Articulate 360 tool. Prior
SM Development Corporation is one of the leading names in Philippine real estate, delivering high-quality, well-planned developments nationwide. Committed to building a nation of homeowners, we seek top-caliber talent ready to make an impact. Why Build Your Career
Job Specifications: Bachelors/College Degree in Business/Management/Administration, Engineering (Industrial), Logistics/Transportation or equivalent. At least 5 years of working experience in warehousing, logistics operations and administration or any related field is required on this position. Preferably experienced employee
Operations Assistant Manager Role Overview (Basic Purpose) The Assistant Manager – Sales Operations is responsible for leading and overseeing multiple teams of outbound sales professionals, driving overall performance, and ensuring the achievement of sales targets, quality standards, and customer experience
Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
The Category Merchandising Manager is a vital role in forecasting, buying, and allocating items for our various Retail Affiliates. You will be responsible in conceptualizing merchandising strategies to achieve sales, assorting goals and margin standards at an
JOB DESCRIPTION Ensures management directions and its goals has been communicated to the teams within the region assigned. Evaluates the performance of the teams within the region. Ensures the prepared plans, details and documents are all
The Category Merchandising Manager is a vital role in forecasting, buying, and allocating items for our various Retail Affiliates. You will be responsible in conceptualizing merchandising strategies to achieve sales, assorting goals and margin standards at an