We are seeking a highly motivated and knowledgeable Subject Matter Expert (SME) to join our team. The ideal candidate will serve as the primary process and product expert, providing real-time support to frontline agents, assisting with
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring
We are seeking a highly organized and goal-oriented Assistant Manager for Quality Excellence to join our team. The ideal candidate will play a crucial role in optimizing data management and analysis, RCA and process information flow
The primary responsibility of this role is to enable effective knowledge transfer by undergoing comprehensive product, process, and systems training for U.S. insurance operations (including clinical workflows, regulatory requirements, and client-specific standards), and delivering structured training programs
Drive overall HR Business outcomes for L&A accounts and manage HR compliance and relationships. Planning and executing the HRBP strategy for the business. Drive CSR and related projects as part of the business strategy. Responsible for
We are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
The Workforce Management Scheduler is responsible for creating, maintaining, and optimizing agent schedules to ensure efficient staffing levels that meet service level agreements (SLAs) and business objectives. This role balances forecasted workload with available resources while
The Transitions / Project Manager is responsible for leading end-to-end business process transitions, project implementations, and transformation initiatives across global operations. This role ensures seamless migration of processes, people, technology, and knowledge from client or onshore locations
The Role As a Branch Sales Officer , you will ensure the achievement of business deliverables thru the tactical rollout of sales strategies and activities. And also, youll address the banking requirements of those in the targeted
The Role The Branch Service Officer position plays a huge role in terms of the overall cash transactions of the branch. When it comes to career growth, it is an opportunity to get valuable corporate experience
Role Summary The Technology Operations Leader is responsible for the overall delivery, governance, stability, and strategic direction of technology services supporting EXL business operations and client engagements. This role provides leadership across Infrastructure, Systems, Network, Voice, Service