Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes
The Assistant Manager will oversee the day-to-day operations of the CBA Sales & Service account, ensuring delivery of key business metrics related to service levels, quality, productivity, customer experience, compliance, and employee engagement. The role involves
Role Qualifications: Minimum of 2 years Supervisory experience in a BPO environment Can start immediately (August 31 - start date) Willing to work onsite at MOA, Pasay Program: Travel and Hospitality Job Details: What youll be doing
Role Qualifications: Minimum of 3 years CS Manager experience in a BPO environment Can start immediately Willing to work onsite at MOA, Pasay Program: Travel and Hospitality Job Details: What youll be doing Manage a team of
In the fast-paced world of freight forwarding, every second counts. We’re looking for a Team Lead who thrives under pressure, motivates their team, and deliver results that keep our clients’ cargo moving without a hitch. Come and
ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed This is your sign. If you’ve been working in fast-food chains, retail stores, delivery services, or other physically demanding jobs
Sales Specialist – Moving & Storage Services (Onsite | MOA) | Up to 39K! | ASAP Job Title: Sales Representative (Moving & Storage Account) Location: MOA, Pasay City (Onsite) Employment Type: Full-time About the Company We
Work Setup: Onsite (MOA Pasay) Qualifications: Education: Finished at least a bachelors degree (in any stream) Work Experience: At least 10 years of BPO experience with at least 3 years in BPO Transitions and Program Management Responsibilities: Execute
Work Setup: Onsite (MOA Pasay) Required Educational Attainment: Finished 2 years of College Education (No back subjects) Required Experience: At least 2 years of tenure in the BPO industry At least 1 year of experience as a
About the Client Our client is a leading Australian freight, courier and logistics provider supporting businesses with express delivery, parcel, freight, logistics and supply chain solutions. The team supports customer enquiries, quotations, service requests, account administration and timely
The Transitions / Project Manager is responsible for leading end-to-end business process transitions, project implementations, and transformation initiatives across global operations. This role ensures seamless migration of processes, people, technology, and knowledge from client or onshore locations
ECLARO is hiring Customer Service Representatives for our BPO clients who are currently RAMPING UP! How to Apply: Send your updated resume to Night Shift Virtual Hiring Process Location: Mall of Asia, Pasay Alabang Join us now and
Role Overview Leads a team of Workforce Management (WFM) Supervisors and Analysts to provide operational support. Responsible for Workforce Management and service delivery to both internal and external stakeholders. Manages WFM teams across 3–5 client accounts, ensuring
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality customer
Job description Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20
About the role This role involves management of inbound lead volume via the clients self-evaluator app and chat contacts through the clients website, following up with potential clients with pre-determined outbound communication, and re-engagement efforts to the database lead
Sales Specialist – Moving & Storage Services (Onsite | MOA) | Up to 39K! | ASAP Job Title: Sales Representative (Moving & Storage Account) Location: MOA, Pasay City (Onsite) Employment Type: Full-time About the Company We
The Assistant Vice President (AVP) – Operations will provide strategic and operational leadership for Life Insurance processes within a BPO/shared services environment. This role is responsible for driving service excellence, operational efficiency, client satisfaction, and business growth across
WE NEED YOU! We are seeking a results-driven and highly strategic Senior Outbound Sales Leader to lead a high-performing sales organization supporting one of the worlds premier cruise line brands. This role is ideal for a
Education Requirements Bachelor’s Degree is preferred. Graduated with a minimum of an associate degree from an accredited institution if Supervisory experience in the field is more than 1 year. Work Experience Requirements Minimum of 2 years’