We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network Monitoring &
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
Overview of the Role The Technical Support Specialist will provide second-level technical support and operational administration across managed customer environments, ensuring the reliable and efficient delivery of technology services. This role will be responsible for resolving
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility
The Entry-Level IT Security Analyst provides first-line review and analysis of alerts generated by Wazuh, Bitdefender, and other approved security or IT management tools. The analyst validates alert context, reviews relevant logs, inspects affected computers or