Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence.This is a critical time for
RISE is on a mission to accelerate internet for the Philippines by providing excellent services and high-quality support to our business and wholesale partners. We focus on the efficiency of connectivity through initiatives like GetaFIX and
Your missionThe Service Desk Technician role is responsible for providing advanced technical support to resolve escalated issues from Level 1 support. This position requires a strong technical background, excellent problem-solving skills, and a customer-focused approach. The
About The Role Wordbee (Part of TransPerfect) is a SaaS platform for localization project management and translation automation. Were hiring a Platform Operations & Support Engineer to help keep the platform healthy and support our enterprise
We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network Monitoring
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility cases,
About Vivant Vivant is a fast-growing U.S.-based Managed Services Provider (MSP) delivering enterprise-grade connectivity, networking, VoIP, and managed IT solutions to multi-location businesses across the United States. We operate in a high-performance, fast-paced environment where uptime,
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident response
Primarily handles the Tier 3 and Proactive Team. Regular status meeting with NOC Manager to ensure set goals or direction for the team is achieved. Feedback from the Tier 3 and Proactive Team Leaders. Create and execute
Regular status meeting with Manager and Supervisor/s to discuss goals and implement direction set for the team. Monitor and submit reports about Team’s performance progress on action plans communicated by management team. Delegate tasks for tickets,