Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Wednesday, May 20, 2026 Working time Full-time Ref# 20039223 Job Level Individual Contributor Job Type Experienced Seniority Level
We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages,
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident
The IT Operations Sr. Manager will be part of the Information Technology team and will report to IT Sr. Director/IT Head. This position is responsible for working with other IT vertical leaders/teams, HQ IS, Workstream Operations
About the Role The SDM / Project Manager is one of the most important roles in Tecezes operating model. SDMs are the primary commercial and delivery owners for their assigned accounts — accountable for SLA performance, billing accuracy,
I. PURPOSE The Service Delivery Manager (SDM) is responsible for ensuring high levels of customer satisfaction, operational excellence, and seamless service delivery across all managed accounts. The role focuses on strengthening customer relationships, driving service renewals and
SUMMARY: Under managerial direction in a matrix reporting set-up (functional to HR Director and operational to CSD), the role shall provide end-to-end account management support and services to achieve business objectives through people engagement/morale/retention and client