Customer Experience Manager (Accounts Management & Customer Care) Key Responsibilities Billing and Collection Management: Lead daily billing and collection operations, including Statement of Account (SOA) issuance, payment tracking, and official receipt generation. Drive collection efficiency, manage overdue
Customer Experience Manager (Accounts Management & Customer Care) Key Responsibilities Billing and Collection Management: Lead daily billing and collection operations, including Statement of Account (SOA) issuance, payment tracking, and official receipt generation. Drive collection efficiency, manage overdue
About the Role: This role oversees the companys end-to-end after-sales operations, ensuring efficient billing, collections, documentation, loan processing, and customer support for property buyers. It is responsible for driving timely collections, maintaining accurate documentation, facilitating smooth