A Trainer ensures voice teams consistently meet and exceed client expectations by converting process documentation into engaging learning experiences, rapidly developing agent competence, and sustaining performance through continuous coaching and curriculum improvement. This role combines instructional design,
PQCC Intern (Cebu-Based) Department: PQCC Department Reports To: PQCC Head & Compliance Officer Location: Onsite – Cebu City Job Overview / Summary The PQCC Compliance & Training Intern supports the department by translating external compliance updates