Customer Service Consultant (Near-shore) is accountable for providing customer service excellence to existing AccessPay salary packaging customers in handling general enquiries. Measured by customer feedback and internal reviews, it provides for quality support within agreed service levels and time frames. A critical link between
Position Summary As a key member of our customer service department, you will play a vital role in ensuring the highest level of satisfaction for our valued pet owners who are part of the clients program. This role
About the Role Our client is a fast-growing, global provider of positioning and automation technology, supporting customers across surveying, machine control and related industries. As they scale their Australian support operation, theyre building out a Manila-based support team to
Position Summary: As a Customer Experience (CX) Specialist, you will be the primary point of contact for our customers, helping them make the most of our fitness smartwatch product. You will respond to inquiries, troubleshoot issues, provide guidance,
About the organization The organization is one of Australia and New Zealands leading business software companies, providing ERP, payroll, and workforce management solutions to mid-market businesses. Their product is a highly configurable cloud ERP platform covering
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join to
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join our expanding IT
Position Purpose The Group Service Delivery Manager is a critical role within the Systems department. Responsible for ensuring the seamless delivery of IT services globally. This role oversees service delivery, owns uptime, drives and supports organisational change, and builds strong
The Application Support Officer – OutSystems is responsible for ensuring the stability, performance, and reliability of digital banking applications built on the OutSystems low-code platform. This role supports web and mobile banking solutions, internal portals, and customer-facing applications critical
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors,
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors,
Be the local leader a growing offshore team trusts — and the trusted voice their Australian leadership relies on. A fast-growing Australian-based company in the positioning, automation and geospatial technology space is looking for a Support Operations
While everyone else is arguing about what to order for merienda, youll be quietly saving businesses around the world. Not every superhero wears a cape. Some wear noise-cancelling headphones, drink questionable amounts of coffee at 2am,
The Support & Deployment Engineer will undergo intensive on-the-job training and mentoring to prepare him for the following responsibilities: Deploy, maintain, and support Azeus software and services, both On Cloud and On Premise Setup and maintain project hardware and
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Position Summary The Application Support Analyst II is a senior individual contributor responsible for independently supporting and improving business-critical applications. This position owns complex and high-impact issues, leads assigned application projects, designs and reviews business solutions, and
Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field technology users. Duties and
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps