Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning sessions
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career
Representative, Cruise Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide assistance to our customers with shopping for pricing and
Global Master Data Management (MDM) is responsible for creating and maintaining a trusted view of a companys core business data (like Finance, Customer and other Masterdata Objects) across regions. Finance SSC Finance SSC - Specialized Finance MDM
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career
POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
Company Description IKEA is the world’s largest home furnishing retailer with 460 stores across more than 60 countries. IKEA Philippines is part of Ikano Retail, one of 12 IKEA franchisees and the only one owned by
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Team Lead, Service Delivery | Pasay Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead working onsite in Five Ecom, Pasay, you’ll be a part of bringing humanity to business.
The Assistant Manager will oversee the day-to-day operations of the CBA Sales & Service account, ensuring delivery of key business metrics related to service levels, quality, productivity, customer experience, compliance, and employee engagement. The role involves leading
External Job Description Be #InGoodHands with Metrobank! Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual.
Be #InGoodHands with Metrobank! Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you
Job Title:SR QE Job DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists
What You Can Expect: A. Shipment Documentation Management 1. Receive and review complete job instructions and pre-alert documentation from the Customer Solutions team. 2. Receive, acknowledge, verify, and process pre-alert documentation to ensure completeness, accuracy, and compliance
Job Title:SR QE - MoA Job DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This
Call Center Agent Hiring | Hotel Reservation Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US? Compensation & Benefits • Up to ₱27,000 monthly basic salary • Performance
Call Center Agent Hiring | Hotel Reservation Representative | Telesys Malate, Manila | Onsite | Up to ₱27,000/month | Full-time WHY WORK WITH US? Compensation & Benefits • Up to ₱27,000 monthly basic salary • Performance
Job Description We are hiring Customer Service Representatives for a Hotel Reservation Account to assist customers with hotel bookings, cancellations, modifications, and inquiries. You will provide excellent customer service while ensuring smooth and accurate reservation processes. Key Responsibilities: Handle
WE’RE HIRING – CANTONESE BILINGUAL Cantonese Bilingual | BPO Experience Required | Customer Service / Technical Support | Pasay | WFH After Training | Up to ₱130K Work Location: Five Ecom, Pasay City Work Setup: 7 weeks onsite