Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
The Vice President for Insurance Operations is responsible for leading, managing, and scaling end-to-end BPO operations for Retirements account - Defined Contributions and Defined Benefits, ensuring excellence in service delivery, compliance, and client satisfaction. This role
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as
Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
Key Responsibilities Program Management & Strategy Lead the end-to-end Employee Referral Program (ERP) across business units and locations Design and implement initiatives to increase referral participation and quality of hires Align referral strategies with hiring demand, ramp requirements,
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has a Manager, Case Management & Clinical Operations role available. Only candidates located in the Philippines to apply. Job Summary: This role
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach and mentor trainers to help develop the required skill
As part of Vestas Global Finance Shared Service Centre, the team is primarily responsible in providing standardized, rule-based services to the region. This refers to the end-to-end processes of Accounts Payable, Accounts Receivable and Travel &
The primary responsibility of this role is to enable effective knowledge transfer by undergoing comprehensive product, process, and systems training for U.S. insurance operations (including clinical workflows, regulatory requirements, and client-specific standards), and delivering structured training
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Digital Finance Core Technology - Empower the day-to-day financial operations for Invoice to cash, Invoice to Pay, Record to Report, and Asset accounting through the provision of digital financial solutions that integrate accounting data and processes into
POSITION SUMMARY The Epidemiologist Consultant serves as a key subject matter expert within the Public Health function, responsible for advancing data-driven strategies that protect and optimize crew and passenger health across the fleet. Reporting to the Public
Senior Manager, Learning & Development Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Manager, Learning & Development working onsite in Five Ecom, Pasay City, Philippines, you’ll be a part of
The Employee Referral Program POC is responsible for overseeing the day-to-day administration, coordination, and governance of the company’s Employee Referral Program. This role serves as the primary point of contact for employees, recruiters, hiring teams, and relevant stakeholders
Position Overview The Training and Quality Director for our travel account is responsible for designing, implementing, and overseeing all training and quality assurance initiatives. The director will collaborate closely with account leadership, operations, and client stakeholders
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee
Work Schedule: Full Onsite, Dayshift Location: Pasay Key Responsibilities: Develop and execute the IT strategy, ensuring alignment with business objectives and growth priorities. Lead enterprise-wide digital transformation initiatives, leveraging AI, cloud, automation, and data analytics to drive
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process improvement
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process improvement