Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
As part of Vestas Global Finance Shared Service Centre, The ICO Senior Finance Analyst is responsible for managing and resolving complex intercompany Accounts Receivable (AR) and Accounts Payable (AP) issues across multiple entities. This role focuses
Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes
Finance SSC - Business Controlling & Reporting The department is mainly tasked to deliver valuable insights to the business through scalable, reliable, and consistent financial controlling to improve performance and decision-making across the value chain. We
Principal IT Solution Engineer Your potential has a place here with TTEC’s award-winning employment experience. As a Principal IT Solution Engineer working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity to business.
Finance SSC - Business Controlling & Reporting The department is mainly tasked to deliver valuable insights to the business through scalable, reliable, and consistent financial controlling to improve performance and decision-making across the value chain. We
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
Job Overview As an Inbound Sales Agent at Celebrity Cruises, you will be part of a dynamic Consumer Outreach Sales Team, responsible for creating exceptional vacation experiences for our direct guests. As the guests first point
Representative, Cruise Under the direction of a Reservations Supervisor, handles in-bound sales and service telephone calls from Travel Partners and/or direct guests. This role requires them to provide assistance to our customers with shopping for pricing
POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration
Finance SSC, Controlling & Reporting. The Controlling and Reporting group is in charge of ensuring accurate and timely monthly, quarterly and year-end reporting. This includes compliance with the Companys Financial Guidelines while securing active engagement with
Finance SSC, Controlling & Reporting. The Controlling and Reporting group is in charge of ensuring accurate and timely monthly, quarterly and year-end reporting. This includes compliance with the Companys Financial Guidelines while securing active engagement with
The role is part of the newly formed team under the Global Finance of Vestas Shared Services Centre (SSC) and is part of the expansion initiatives of SSC to deliver and cater to our internal Vestas
At Vestas, we provide the solution for a more sustainable future. As part of our Procurement organization in the Manila Shared Service Center, you will support our global operations by ensuring the integrity, accuracy, and efficiency
The Network Operations Centre is in our Manila office. It is a centralized team responsible for continuously monitoring the performance and health of our network. This team is responsible for monitoring events related to network and
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Job description: Your Role, Your Impact Organize, monitor, and support the day-to-day operations of assigned project clusters or areas. Ensure worksheets, deliverables, and project timelines are properly executed and aligned with overall project objectives. Coordinate with project teams, department leads,
Were Hiring: Project Engineer I Location: Pasay City, Philippines Department: Line Maintenance Operations – Project Management for Operations Are you an engineering graduate with a passion for process improvement, operational excellence, and aviation? Join our team as a
This position is responsible to meet targets on Application Download, Electronic Direct Mail (EDM) membership and customer acquisition and retention. 1. CRM Campaign Execution (End-to-End) Proven experience managing CRM campaigns from planning to deployment and reporting
Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance