Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity. Position Overview: The Outbound Sales Executive is a high-performing consultative sales professional responsible for proactively generating and converting outbound sales
Job Description: Classroom Management/Modules/Up-training/Initiatives/Quality Help the Senior Training Manager oversee or coordinate the different training requirements for the program and its projects in the assigned account/s. Monitor, coach and mentor trainers to help develop the required
POSITION SUMMARY: We are seeking a dynamic and experienced Quality Engineering (QE) Lead with a strong background in Playwright, AI-powered testing tools, and engineering principles to drive our testing strategies and ensure the delivery of high-quality
The primary responsibility of this role is to enable effective knowledge transfer by undergoing comprehensive product, process, and systems training for U.S. insurance operations (including clinical workflows, regulatory requirements, and client-specific standards), and delivering structured training
Company Description Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career
Finance SSC - Business Controlling & Reporting The department is mainly tasked to deliver valuable insights to the business through scalable, reliable, and consistent financial controlling to improve performance and decision-making across the value chain. We
The Training and Development Manager will be responsible for the design, implementation, and management of employee training programs. This includes assessing training needs, developing instructional materials, organizing training sessions, and evaluating program effectiveness. Empower store employees to deliver
Work Setup: Onsite (Alabang / MOA Pasay) Work Schedule: Day Shift Function: Training Requirements: Education: Finished 2 years of College Education (No back subjects) Work Experience: Minimum of 2 years in BPO, with at least 2
Work Setup: Onsite (MOA Pasay) Function: Training Required Educational Attainment: With minimum of 2 years of College Education (no back subjects) Required Experience: At least 1 year experience as a Process Trainer plus 2 years Retirement
Position Title: Trade Marketing Work Location: FACC Coral Way, Pasay Work Schedule: Monday - Friday FULL Onsite Work Set Up: Office-Based Job Summary: A Trade Marketing Supervisor supports the Category Trade Manager in translating strategies into
The Communications Trainer is responsible for enhancing the communication skills of employees by designing and delivering training programs focused on verbal and written communication, customer interaction, active listening, business etiquette, and client-specific communication standards. The role
The Process Trainer – Retirement Services is responsible for designing, delivering, and evaluating training programs that equip employees with the knowledge and skills required to support retirement services operations. The role ensures that new hires and
The Process Trainer – Life/Health Insurance is responsible for developing, delivering, and evaluating training programs that prepare employees to effectively support life and health insurance operations. This role ensures associates are knowledgeable in insurance products, underwriting
Company Description Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low
Work Setup: Onsite (Cebu / MOA Pasay) Function: Training Required Educational Attainment: Finished 2 years of College Education (No back subjects) Required Experience: At least 1 year as a Process Trainer and at least 2 years
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Training We are seeking a dynamic and experienced Training Manager to lead our training initiatives and drive employee development programs. The ideal candidate will have a passion
Job Overview We are seeking an experienced Instructional Designer to create engaging, learner-centered training solutions that support business and organizational learning objectives. In this role, you will collaborate with subject matter experts and key stakeholders to
Work Setup: Onsite (MOA Pasay) Required Educational Attainment: Finished 2 years of College Education (No back subjects) Required Experience: Minimum 2 years of stint in the BPO industry with at least 2 years as a Process