Job Description SummaryResponsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction and maintaining all equipment models specific to a modality or modalities in the assigned area. Someone with integrity, compliance, and
The Service Desk Team Leader is a hands-on, player-coach role responsible for leading the day-to-day operation of our managed services support desk, ensuring customer incidents and service requests are triaged, prioritised and resolved within SLA across