ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and
About the Role Automation / Workflow Engineers build the operational layer that connects AI decisions to real actions in the support system. When AI resolves an issue, something needs to happen: a case gets created, routed, updated,
About the Role Integration / Platform Engineers are the architects of system connectivity within the Digital Support & AI organization. They ensure that all platforms like Salesforce, Zendesk, AWS Connect, knowledge systems, AI pipelines, and data stores
About the Role Knowledge Engineers convert subject matter expertise into structured, AI-optimized knowledge that powers agent and self-service support. They work closely with SMEs, support operations, and the AI team to transform raw knowledge into decision trees,
Company Description Foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered
Company Description Foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough
ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and
ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
About the Role The Digital Support Product Manager owns the end-to-end customer-facing experience for AI-powered and self-service support. This includes in-product chat flows, help center portals, FAQ experiences, and the AI interaction design that customers encounter.
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough
Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough
We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the
ERNI is a fast-growing Software Development company headquartered and founded in Switzerland in 1994, with more than 800 employees. We are highly specialized in IT & software engineering to enable and deliver innovation in process and
About the Role The Knowledge Engineering Lead is responsible for the architecture and quality of the knowledge base that powers AI-driven customer support. This is not a content production role it is a structural and strategic
About the Role The Intent & Demand Analyst is responsible for understanding why customers are contacting support and using that understanding to drive improvements across AI, knowledge, and product. By analyzing ticket drivers, repeat issues, and
About the Role Knowledge Operations Specialists are the operational backbone of the knowledge management function. They manage the content lifecycle, coordinate with SMEs and product teams to keep knowledge up to date, run QA processes to
About the Role The Manager, Platform & Automation leads the Platform & Integrations and Automation & Workflow teams within the Digital Support & AI organization. This role ensures that the technical backbone of AI-powered support including
Job Title: IT - Systems Engineer Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000 Gross Monthly Salary: PHP 55,000 - PHP 65,000 (depending on experience) Work Arrangement: Office Based Work