Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active
About The Role Talk With Accomplished Executives Every Day We are seeking Executive Agent Scouts to join our growing team. This platform helps executives, attorneys, and industry experts unlock new professional opportunities, including board seats, speaking
What youll do: Provide real-time support on assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill
Position Overview We are seeking a highly organized and client-focused professional to manage the initial Social Security Disability (SSDI/SSI) application reconsideration appeal process. This role is the front line of the Social Security practice—guiding clients through
POSITION TITLE: Project Intelligence Analyst REPORTING TO: Senior Team Lead, Business Intelligence and Reporting LOCATION: Cebu, Philippines WORKING HOURS: Full time; working hours aligned with U.S.-based teams. Summary Description: The Project Intelligence Analyst is a critical
Location: Cebu City,Central Visayas,Philippines Datawords has developed an innovative value proposition by placing multicultural adaptation and international deployment of digital content at the center of an industrial production process. By combining linguistic, cultural, technical and web marketing
Job Description: ROLE SUMMARY AND PURPOSE As AVP, Talent Development, you are the strategic partner to the VP, Talent Development and a thought leader shaping an enterprise-ready development strategy that builds high-performing talent across Operations. You
POSITION TITLE: OPCO CONTINUOUS IMPROVEMENT MANAGER REPORTING TO: Senior Manager, OpCo Continuous Improvement, Transformation Hub LOCATION: Cebu, Philippines Summary Description: The DBS OpCo Continuous Improvement (CI) Manager is an execution‑focused role responsible for driving the delivery
General Information City Cebu State/Province Central Visayas (Region VII) Country Philippines Date Wednesday, June 24, 2026 Working time Full-time Ref# 20040168 Job Level Executive Manager Job Type Experienced Seniority Level Associate Description & Requirements About Xerox
Become a Leadership Capability Coach and help enhance leadership effectiveness for contact center leaders. Support with mentorship, aligning leadership with organizational goals, and using insights to improve performance. What makes this opportunity outstanding? At Manulife, you’ll be
POSITION TITLE: INTERCOMPANY ACCOUNTANT REPORTING TO: Team Lead, Intercompany LOCATION: Cebu, Philippines Summary Description: The Intercompany Accountant is responsible for delivering timely and quality service to internal Dover customers, as measured by service level agreements and
Responsibilities: The role is primarily responsible for placing outbound calls and pre-qualifying leads. Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script. Provide customers with information on products/services if needed. Be
Responsibilities: Answer customer inquiries Attend to billing concerns Resolve billing disputes Desired skills & knowledge: Must have at least 6 months of continuous Customer Service experience in a BPO company English speaking skills close to native
POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit,
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality (voice, non-voice
POSITION TITLE: INTERCOMPANY ACCOUNTANT REPORTING TO: Team Lead, Intercompany LOCATION: Cebu, Philippines Summary Description: The Intercompany Accountant is responsible for delivering timely and quality service to internal Dover customers, as measured by service level agreements and
Daily tasks and responsibilities include, but not limited to: Provide support and assistance for new practice setup as needed. Assist with the completing and submitting provider enrollment applications. Track progress of outstanding applications and communicate with
Join our team as a Company Nurse, where your dedication to health and well-being will play a crucial role in maintaining a thriving and vibrant work environment. What You Will Do: Attends medical concerns of employees
Employment Agency: BSA Solutions Inc. Job Title: IT - Service Desk Manager Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000 Gross Monthly Salary: PHP 75,000 - PHP 120,000 (depending on experience) Work
Set-up and Location: ONSITE - Ayala Mall Ayala Center Cebu, Bohol Street, Cebu Business Park, 6000 Work Schedule: Dayshift Philippine Time Employment Type: Full-time Ready to do work that actually excites you? The IT Administrator (Entry-Level) supports