Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Resolves customer inquiries and complaints fairly and effectively. Provides product and service information to customers and
Job Description • Maintain Customer experience at all times • Ensure all the assigned activities orders/agreements/emails requests are processed within the agreed TAT & quality. • Respond professionally to customer queries by phone, chat and e-mail
Customer Support Respond to customer inquiries via email, telephone, and live chat. Provide prompt, accurate, and professional assistance to customers. Handle product, subscription, access, account, billing, and technical support inquiries. Investigate customer concerns and provide appropriate
The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying customer need,
Req ID: 352050 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are
About the role As a Senior Data Analyst on Elsevier’s Global Business Intelligence team, you will help the Sales organization work more effectively by turning data into insights that sales representatives, sales leaders, and senior management can
Req ID: 352050 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently