Workforce Management Analyst - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $5.00 / hour Description About the Client Our client is a pioneering health and wellness company leveraging cutting-edge
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling, intraday management, and
MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eComm industry. When they couldn’t find a customer service partner that
The Data Management Analyst will be a key contributor to the Investment Division’s data management program. This role ensures data quality is proactively monitored, discrepancies are escalated and resolved efficiently, and operational processes align with industry best practices. The
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training, and
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we
Overview This position is responsible for managing the site Workforce functions, which include management of workforce personnel, headcount, forecasting, reporting, capacity planning, and strategic planning for workforce process improvements. The Workforce Supervisor is responsible for a team composed of Real-Time Analysts, Workforce Analysts, Schedulers,
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
As part of Vestas Global Finance Shared Service Centre, The ICO Senior Finance Analyst is responsible for managing and resolving complex intercompany Accounts Receivable (AR) and Accounts Payable (AP) issues across multiple entities. This role focuses on
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.
Roles & Responsibilities: Oversee agent schedules and shift activities in real-time to effectively manage ongoing changes, agent adherence, and absenteeism. Continuously update and adapt skilling strategies throughout the day to ensure service level targets are consistently
DescriptionThe Operating Model & AI Analyst sits within the transformation core team in Group Operations. The role supports operating model, service and AI-related analysis across priority transformation initiatives, helping Synpulse move from craft to scale through standardization,
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps
Job Description: Job Title: TSCO - Clearing and Settlement Analyst, Derivative Settlements - Analyst/Sr. Analyst (EMEA) Location: Manila Corporate Title: Analyst / Senior Analyst Work Hours: 3PM - 12AM or 4PM - 1AM (Mid shift) Overview You will be part of
Job Description: Additional Job Description Job Title: TSCO - Clearing and Settlement Analyst, Derivative Settlements - Analyst/Sr. Analyst (APAC) Location: Manila Corporate Title: Analyst / Senior Analyst Overview Corporate and Investment Banking Operations is dedicated to supporting our business in their
Company Description Are you ready to accelerate your career? Join Cielo as a Senior Reporting Analyst! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of