Overview The Workforce Management (WFM) Analyst is responsible for forecasting workload, planning staffing requirements, scheduling resources, and monitoring performance to ensure operational goals are achieved. The role partners closely with Operations, Training, Recruiting, and Business Leaders to optimize workforce utilization,
Overview This position is responsible for managing the site Workforce functions, which include management of workforce personnel, headcount, forecasting, reporting, capacity planning, and strategic planning for workforce process improvements. The Workforce Supervisor is responsible for a team composed of Real-Time Analysts, Workforce Analysts, Schedulers,
We’re looking for a Software Technical Analyst to join our Information Systems team at MGS. In this role, you will be responsible for supporting and maintaining critical and non-critical products/applications across GWAM. We are looking for someone
We’re looking for a Compliance Testing Analyst to join our Central Compliance team at MBPS. In this role, you will directly report to the Team Lead/Assistant Manager of Testing. The Testing Analyst will support testing, monitoring, and quality
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Wednesday, September 2, 2026 Working time Full-time Ref# 20040921 Job Level Individual Contributor Job Type Experienced Seniority Level
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Wednesday, September 2, 2026 Working time Full-time Ref# 20040921 Job Level Individual Contributor Job Type Experienced Seniority Level
Operations Analyst Your potential has a place here with TTEC’s award-winning employment experience. As an Operations Analyst working onsite in Cebu City, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our
Senior Operations Analyst Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Operations Analyst working onsite in Cebu City, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do
General Information City Cebu, Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, August 20, 2026 Working time Full-time Ref# 20038447 Job Level Individual Contributor Job Type Experienced Seniority Level Associate Description & Requirements
General Information City Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Wednesday, September 9, 2026 Working time Full-time Ref# 20040894 Job Level Individual Contributor Job Type Early Career Seniority Level Associate Description & Requirements
General Information City Cebu, Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, September 10, 2026 Working time Full-time Ref# 20041125 Job Level Individual Contributor Job Type Experienced Seniority Level Associate Description & Requirements
General Information City Cebu City State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, September 15, 2026 Working time Full-time Ref# 20041284 Job Level Individual Contributor Job Type Experienced Seniority Level Associate Description & Requirements About
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, August 20, 2026 Working time Full-time Ref# 20040724 Job Level Individual Contributor Job Type Experienced Seniority Level
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, August 20, 2026 Working time Full-time Ref# 20040335 Job Level Individual Contributor Job Type Experienced Seniority Level
General Information City Cebu, Cebu City, Lapu-Lapu City, Mandaue City State/Province Central Visayas (Region VII) Country Philippines Date Thursday, September 10, 2026 Working time Full-time Ref# 20041193 Job Level Individual Contributor Job Type Experienced Seniority Level
CallTek is looking for a detail-oriented and analytical WFM Real Time Analyst to join our growing team. The Real TIme Analyst will be responsible for managing workforce management processes to ensure that we have the right number of people, with
Qualifications: Onsite – must be amenable to be assigned either JDN or 1Nito Graveyard shift Minimum of 2 years’ related experience in a BPO or shared services environment Reporting & Analytics: -Develop, maintain, and automate operational
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality