Job Description Summary: The Engineer is responsible for administration, end-user support, and monitoring of the Java Applications and Genesys Cloud environment. Key Responsibilities Development/Support experience in Java, microservices, Spring boot, Spring Framework - 4+ years Monitor and
Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Overview Team: Central Genesys Cloud Team ibex. is an elite CX outsourcer for the world’s startups, scale-ups, and blue-chips. We build powerful customer engagement & insight solutions to help protect client investment, mitigate financial & operational risk,
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated into scalable, secure, and optimized