Roles and Responsibility Work as a Group/Track/Service Delivery Manager for B2B Credit and Collections. Key responsibilities would include: - - Lead a team of Collection and Credit Analysts, SMEs and Team Leads for the assigned AR
Job description Role – Senior Project / Program Manager Experience – 10+ Years Role Summary An experienced Senior Project / Program Manager responsible for end-to-end delivery of multiple enterprise initiatives across customer operations, policy administration, underwriting,
Job description Work Set-Up: 100% onsite in Greenhills, San Juan City, Philippines Graveyard Shift and Shifting Schedule Job Description: The Service Desk Team Lead oversees daily operations of the service desk team, ensuring timely and high‑quality
Background, Skills, Experience, and Qualifications This person ideally has 14+ years or more of progressively responsible leadership experience managing complex administration operations in a multinational organization. Strategic thinker and planner. Effective in building relationships with constituencies
Job Title: Quality Assurance Lead; Quality Analyst Lead Job Summary The Quality Assurance (QA) Lead is responsible for overseeing the quality monitoring program within the BPO operation to ensure customer interactions meet client requirements, regulatory standards,
Greenhills, San Juan City Job descripti onTo provide accurate information and support to customers regarding their inquiries and concerns. The role requires resolving customer issues within defined Service Level Agreements (SLAs), ensuring customer satisfaction, and maintaining
Service Desk Shift Lead PURE ONSITE IN GREENHILLS, SAN JUAN CITY METRO MANILA Job Summary SD lead-Job Summary the Manager - Operations will be responsible for assisting the Group Operations Manager and the Associate Director –
Day 1 HMO benefits w/ 3 FREE Dependents Group Life Insurance for Employee 5,000 Medicine Reimbursement for employee. 15% night differential pay SL is convertible into CASH Requirements i. Minimum of 1 year Customer Service Representative
Role Summary Lead Manila-based OTC operations for HCLTech DPO, with primary focus on B2B collections, AR aging, dispute resolution, cash acceleration, service delivery governance, and management of approximately 300 associates. Key Responsibilities Own end-to-end B2B collections delivery,