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Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
The ServiceNow Administrator for HR Service Delivery (HRSD) provides technical administration and development for the HRSD module. The role translates HR business requirements into stable, maintainable ServiceNow configurations and works closely with ITD and HR teams
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