MRI Software is establishing a global Incident, Problem, Escalation, and Critical Care Management capability to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Escalation and Problem Incident Coordinator
• On-site • Full-Time • Night Shift Why EviSmart 300 people. Two hubs: Vancouver HQ and Manila operations. 145% year-over-year SaaS growth - the market is responding. 28 countries. One platform. The dental industrys Autopilot. An
Company Description Why Join Us At Check Point, what you do matters. Every day, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats, securing their AI transformation. Our prevention-first approach safeguards hybrid
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. * Serve as the primary point of contact for
Responsible for: The IPC Manager drives operational stability, high service availability, and business continuity across the enterprise. Actively bridging technical operations with real-world business activities, this role ensures scheduled IT changes and unexpected outages are managed
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
The Tier 2 Application Support provides advanced technical assistance for our studio partners, focusing on troubleshooting and resolving complex hardware, software, and network issues. In this role, you will identify, diagnose, and resolve technical problems reported
The NAS Technical Product Consultant I is responsible for handling all client admins/practitioners concerns to help them in managing their employees performance, compensation, succession and learning products offered by ADP, in order for them to feel
The NAS Technical Product Consultant I is responsible for handling all client admins/practitioners concerns to help them in managing their employees performance, compensation, succession and learning products offered by ADP, in order for them to feel
The Project Manager is responsible for planning, coordinating, and delivering technology projects that support the development, enhancement, and operations of a telehealth platform. The role partners closely with Product, Engineering, QA, UI/UX, Operations, Customer Support, and
Contributes to the design, implementation, and ongoing management of the corporate IT network. Gathers requirements and design solutions to meet global network infrastructure needs. Establishes & maintains foundational network architecture and technical standards. Monitors, manages, and
Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance with SLAs and quality standards Monitor KPIs (response time, resolution time, uptime, customer satisfaction) Manage escalations and ensure
This role owns the operational excellence, quality, and reliability of a Care Excellence team across 24x7 support operations. It is critical to manage provider deployments for specialised services, scale operations, improve the user experience, ensure the
About the Role: Our client is a provider of Audit, Tax, and Advisory services. Responsibilities · Service Delivery Leadership: Oversee the delivery of ServiceNow managed services, ensuring timely resolution of incidents, service requests, and change requests while maintaining
Job Description Analyst, Live Service, Market Operations Role Profile The Senior Analyst, Live Service is responsible for pre and post trade operational support. The role reports into the Manager, Live Service. This is a high risk,
JOB DESCRIPTION: This role provides global leadership, governance, and strategic direction for IT Service Desk, oversees our Managed Service Provider’s Service Center in Manila and Managed Print Services (MPS), ensuring consistent, high-quality, and cost-effective end-user support
IT Engineer - MNL Employment type: Permanent Employee Odfjell Technology delivers safe, efficient, and sustainable solutions that save time, cost, and reduce carbon emissions for our clients. Our people connect 50 years of industry experience with
Who We Are At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture