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Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps
The Executive Assistant (Graduate) will provide dedicated support to the DDG of ITD through executive coordination, administrative management, and digital support. The role includes managing the DDG’s schedule and communications, assisting in the preparation of speeches,
