About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About BHP At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our
Position Title:Mgr Workforce Mgmt (PHL) Shift:6:00 PM to 3:00AM (Philippines) Job Description: Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all
Optimization strategy and analytics leadership. Lead the workforce optimization and analytics workstream across SEC and SQC. Translate the Directors strategy into an annual optimization roadmap, prioritized analytical studies, reporting standards, service commitments and measurable productivity objectives. Business
The MIS (Management Information System) is responsible for managing the workforce management processes including data collection used for decision making and for the coordination, control, analysis, and visualization of information in the organization. In addition, this position
Roles & Responsibilities: Oversee agent schedules and shift activities in real-time to effectively manage ongoing changes, agent adherence, and absenteeism. Continuously update and adapt skilling strategies throughout the day to ensure service level targets are consistently
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps
Company:Mercer Description: We are seeking a talented individual to join our Workforce & Rewards team at Mercer. This role will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global
Job Title:2026 Workforce Management GVPKP Job DescriptionThe Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is
Workforce Management Analyst - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $5.00 / hour Description About the Client Our client is a pioneering health and wellness company
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training,
Property-specific optimization support. Deliver dedicated workforce analytics and optimization support for SEC in line with priorities, methods and reporting standards set by the Senior Manager, Workforce Optimization. Maintain a current understanding of the propertys operating model, workforce profile and
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling, intraday
Company Description OceanaGold is a global intermediate gold and copper producer with more than 35 years of exploration, development and operating experience. We have four operating mines – Haile in the USA, Macraes and Waihi in
Overview Workforce Management Center of Excellence (CoE) Lead The Workforce Management (WFM) Center of Excellence Lead is responsible for establishing and governing WFM best practices, standards, and methodologies across the organization. This role serves as the central authority
Arcadis is the worlds leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has