What Youll Do :: Data Science & Modeling Develop and validate supervised learning models, including customer health scoring, churn prediction, upsell/cross-sell propensity, and lead scoring using Snowflakes ML platform capabilities. Perform feature engineering within the Snowflake Feature
Overview Responsible for managing call center operations activities including day-to-day operations, training and quality for one or more accounts / programs / LOBs that contribute to the acquisition, satisfaction and retention of client contracts/agreements. Acts as