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Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.
The Technical Support Specialist I is responsible for providing first-line technical support for DISH SmartBox, IPTV systems, guest room entertainment solutions, and related network-connected devices. This role serves as the initial point of contact for hotels,
The Technical Support Specialist II is responsible for advanced troubleshooting, configuration, and resolution of complex DISH SmartBox, IPTV, and hospitality entertainment technology issues. This role acts as an escalation point for Level 1 support and works