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Opening: We are revolutionizing the Media industry with cutting-edge technology for probing, monitoring, and high-quality visualization of IP workflows. With over 250,000 monitoring points worldwide, our Realtime Media Performance Platform is trusted by the largest media companies
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident