Join our Global Customer Support Team and help customers succeed with the software that powers their operations. The focus of this role is providing the first line of support regarding for our software solutions we provide
Overview Role Overview Job Title: Technician, Helpdesk Education Requirement: Graduate of Information Technology or any related course Responsibilities 1. Point of Contact & Customer Service Serve as the single point of contact for both on-site and
Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility
What You’ll Do: Commercial & Transactional Handle and advise business units on a significant volume of commercial agreements, including merchandise purchasing, licensing agreements, social media marketing, warehouse and fulfillment operations, and SaaS, AI and other technology