Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps to identify
Job Description: Perform installation and configuration of applications, operating systems, and end-user devices including desktops, laptops, printers, and mobility devices. Conduct preventive maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data
Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field technology users. Duties and Responsibilities: ·
About the Role We are looking for a Junior helpdesk engineer. The person applying for this role should be a team player but also be able to work on their own initiative. Our working hours are
Role Overview We are seeking a highly skilled Senior Salesforce Administrator to play a critical role in enabling our sales and service organizations through effective, well-designed use of the Salesforce platform. This role goes well beyond
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce,
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing
About the Role Empower is a strategic initiative to modernize operations by enabling staff to develop secure, efficient digital solutions on approved platforms under clear governance. The program aims to build a digitally fluent workforce, streamline
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce,
Non-Negotiable Skills: - 8-10 years of experience driving business requirements in a financial services organization. - Involved in at least 3 end‑to‑end projects (requirements to deployment). - Strong experience using systems analysis and testing tools. - Experience
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
About the Role The Digital Transformation Officer will be key to ensuring the effective administration, adoption and continuous improvement of current and future digital platforms within the Philippines business. The individual will be responsible for maintaining
Company Description About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything.
The Role The L1 Service Desk Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring service,
Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thing they
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce,
Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different.