Position Purpose The Group Service Delivery Manager is a critical role within the Systems department. Responsible for ensuring the seamless delivery of IT services globally. This role oversees service delivery, owns uptime, drives and supports organisational
Non-Negotiable Skills: - 8-10 years of experience driving business requirements in a financial services organization. - Involved in at least 3 end‑to‑end projects (requirements to deployment). - Strong experience using systems analysis and testing tools. -
Non-Negotiable Skills - 8-10 years end to end Project Management experience in web/mobile application development, preferably in financial services. - Ability to manage full project lifecycle: initiation, planning, execution, monitoring & controlling, closing. - Experience handling
The Role The L2 Service Desk Engineer is accountable for resolving complex incidents that exceed L1 scope and for restoring service where deeper technical analysis is required. The role exists to diagnose root causes, apply advanced
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps
The Role The L1 Service Desk Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring
Solution Architect (Client Solution & Integration Architecture) - Makati City Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients