Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with iconic brands worldwide. We bring them a
Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture
The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and
AWS - Amazon Connect Developer Location: Remote (WFH) - Greater Manila Area, Philippines Metro Area (with availability during US time zones) Job Summary: As Thunder continues to expand its AWS partnership, we’re growing our team in
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Job Brief: As an Insurance Verification Specialist, you are responsible for verifying patients insurance eligibility, benefits, and coverage for the Patient Access Programs. You will utilize all available resources, including internal systems, payer portals, and direct
Role Overview: We are looking for a Content Specialist, develop, and optimize customer service scripts and call flows for automated and assisted call center operations. This role focuses on transforming SOPs, FAQs, business rules and customer
About the Job: We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our clients service operations. Individuals must have good communication skills,
About the Job: We are looking for passionate and driven individuals who will help define service strategies, design and implement contact center solutions and help optimize our clients service operations. Individuals must have good communication skills,
Work schedule: Predominantly Night Shift Work setup: Temporary Hybrid (Onsite once a week) Start Date: ASAP Work Location: BGC Taguig The Senior Telecom Analyst is a hands-on and dynamic role, maintaining the companys customer facing Contact
An exciting opportunity to join our clients team at a staffing and consulting company headquartered in New Jersey, specializing in innovative workforce solutions across various industries since 1984. We are looking for a Contact Center Transformation
Overview The MITEL Engineer is responsible for the design, implementation, configuration, and support of Mitel communication and contact center solutions. This role works closely with clients and internal stakeholders to deliver scalable and reliable voice, VoIP,
About GoTymeX GoTymeX is the product, technology and data analytics hub of GoTyme Group. At GoTymeX, were reimagining digital banking across emerging markets, across South Africa and Asia. Our mission is to unlock human potential, and
The invoicing administrator will be responsible for the timely and accurate processing of client invoices and management of work orders across various client-specific portals. This role requires strong attention to detail, proficiency in data entry, and
Lead Transformation. Drive Innovation. Create Business Impact. At Sutherland , were seeking a highly strategic and results-driven Process Improvement Director to lead large-scale transformation initiatives across our Banking and Collections portfolio. This is an opportunity to