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Job Description: • Provide Level 1 (L1) operational support for enterprise IT infrastructure including servers, operating systems, network devices, and related services. • Perform 24/7 monitoring of infrastructure systems using enterprise monitoring tools and respond to alerts,
Job Description: Assist in the installation, configuration, and maintenance of network devices such as routers, switches, firewalls, and wireless access points. Monitor network performance and respond to network alerts and incidents. Perform basic network troubleshooting and escalate
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