Overview The Operations Supervisor (Team Leader) will lead and manage a team of sales agents within a BPO/call center environment. This role is highly focused on driving sales performance, revenue growth, and conversion, while ensuring quality customer
Overview Specialist II, Workforce Management (Real Time Analyst)Job Summary The Real Time Analyst is responsible for monitoring and managing intraday staffing levels, workforce adherence, real-time performance, and operational workforce requirements. This role ensures optimal staffing and service
Are you a dynamic and experienced real estate professional with a strong network of brokers in Cebu? Do you excel at building and managing relationships to drive sales through external partners? Filinvest Land Inc., a leading and
Are you the kind of leader who wants to understand how the operation really works? We are looking for a Customer Service Manager to join our English Support organization in Cebu. Working closely with the Head
Voyagu is a San Francisco-based travel management company that connects premium U.S. travelers with travel experts for better and easier planning, booking, and managing of their trips. Being part of a growing billion-dollar travel industry, we already
Voyagu is a San Francisco-based travel management company that connects premium U.S. travelers with travel experts for better and easier planning, booking, and managing of their trips. Being part of a growing billion-dollar travel industry, we already
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
Overview of the Role The Mortgage Broking Assistant is responsible for managing loan applications from initial document preparation through to post-settlement functions. This includes liaising with clients, financial institutions, and other stakeholders to ensure a seamless and
Location: Cebu City Work setup: Full onsite Schedule: Monday to Friday, Dayshift Vacancies: 2 Headcounts (Manager & Assistant Manager levels) Job Summary The Credit and Collections Manager is responsible for leading the companys credit and collections
Role: Operations Manager Location: Cebu Qualification: Any Graduates Responsibilities: • Managing Daily Operations • Drive Performance - Team mentoring & coaching individual associates who may fall below desired performance • 1st Level Escalation Handling - handle issues
Position Summary Perform a variety of personnel-related administrative tasks. You will support the HR department in duties like updating the HR database, processing business permits, and processing employee requests. Our administrative assistant position requires excellent organizational
Team Leader About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by
About Us Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of
Shifting Schedule On-site (1 Nito, Cebu) US Client The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives. The role focuses on driving team performance, ensuring service excellence, managing escalations,
Location: Cebu (Onsite) Availability: Immediate joiners preferred Job Summary: The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B
We are seeking a high-performing, growth-driven, and strategically minded Business Development Manager (BDM) to accelerate our global market presence. In this role, you will be responsible for hunting new business, secure large-scale commercial accounts, and expanding
Job Title: Executive – Workforce Management Department: Workforce Management (WFM) Location: Cebu Reports To: WFM Assistant Manager / WFM Sr.Manager Job Summary :The Real-Time Analyst (RTA) is responsible for monitoring, analyzing, and managing real-time contact center performance.
Qualifications Minimum 2 years of experience in managing teams for contact center services 2-4 years of overall Experience. College Graduate / College Undergraduate (at least 2nd year completed units) Experience and knowledge in people management PC basic
The organization is seeking a results-driven Business Development Executive to expand user acquisition channels through agents, affiliates, and strategic partnerships. This role is responsible for developing and managing both online and offline traffic channels, maintaining full ownership of