Job Summary: The WFM Forecasting Analyst is responsible for analyzing historical contact volume, handle times, and operational trends to generate accurate short-term and long-term volume and staffing forecasts across all service channels (voice, chat, email, messaging).
Job Description Job Title: Executive Director - AGCI Philippines. Reports To: Chief Programs Officer. Status: Full-Time, Monday through Friday. Location: *This is an on-site position at our Child Advocacy Center in Pasig City. Prepared Date: 15